If your Moxa product needs servicing or repair, you can take advantage of Moxa’s online Returned Merchandise Authorization (RMA) center.

We offer repair service for both warranty and out-of-warranty Moxa products at the
following locations:
• Los Angeles, California, USA
• Taipei, Taiwan
• Shanghai, China

Before sending your product in, you will need to obtain an RMA number. Use our on-line request form to obtain an RMA number.

On our online RMA system, you may request RMA service, track the status of your returned item, obtain clarification on RMA issues, and print RMA reports. Our staff is available at any time to provide you with the most friendly and immediate service.

Warranty Policy
RMA Instructions
RMA Flow Chart
RMA Request Form
Check RMA Status

Contact us if you need further assistance.